Privacy Policy
Last Updated: November 10, 2025
Response Method ("we," "us," or "our") operates responsemethod.com. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Sign up for our mailing list or download free resources
- Purchase our courses or services
- Submit practice test responses
- Contact us via email
This may include: name, email address, payment information, and content you submit (such as practice test responses).
Automatically Collected Information
When you visit our website, we automatically collect certain technical information such as browser type, device information, IP address, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Provide and deliver our services, including courses and feedback
- Process payments and send confirmations
- Send updates and marketing emails (optional)
- Respond to your inquiries and provide support
- For quality benchmarks when providing practice responses
- Improve our website and services
3. Third-Party Services
We use trusted third-party service providers to help us operate our website, process payments, send emails, and deliver our services. These providers may have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
4. Data Retention and Deletion
We retain your personal information for as long as necessary to provide our services. You may request deletion of your personal information by contacting us at hello@responsemethod.com.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise these rights, contact us at hello@responsemethod.com.
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookies through your browser settings.
8. Minors
Our services are intended for individuals 18 and older. If you are under 18, you may use our services only with the involvement and consent of a parent or legal guardian.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at hello@responsemethod.com.
Terms of Service
Last Updated: November 10, 2025
These Terms of Service ("Terms") govern your use of Response Method's website and services. By using our services, you agree to these Terms.
1. Services
Response Method provides CASPer® test preparation services, including:
- Free typed and video practice tests with evaluator enhanced generated feedback
- Online courses teaching response frameworks and strategies
- Personalized human feedback services (when purchased)
- Educational resources and guides
Important: Response Method is an independent test preparation service and is not affiliated with, endorsed by, or sponsored by Acuity Insights or any testing organization.
2. Account Access
When you purchase a course or service:
- Access credentials are for your personal use only and may not be shared
- You are responsible for maintaining confidentiality of your login information
- Services are provided for personal, non-commercial use only
3. Payment and Refunds
All prices are listed in USD or GBP as indicated. Payment is processed securely through third-party payment processors.
Refund Policy: All sales are final. Due to the immediate digital nature of our products, refunds are not offered. By purchasing, you acknowledge that you will receive instant access to digital content and waive any right to cancel or receive a refund. In extraordinary circumstances, refunds may be considered at our sole discretion - contact hello@responsemethod.com.
4. Intellectual Property
All content on this website, including course materials, frameworks, practice scenarios, text, graphics, and logos, are the property of Response Method and protected by copyright laws. You may not reproduce, distribute, or modify our content without written permission.
5. Generated Feedback
Our practice tools use a combination of evaluation experience and artificial intelligence to generate feedback. Please note:
- Feedback may not be 100% accurate
- We do not guarantee score improvements
6. No Guarantees
While we provide high-quality test preparation materials based on evaluation experience, we make no guarantees regarding your CASPer® score, test performance, or acceptance into any program.
CASPer® uses comparative scoring, meaning your results are evaluated relative to other test-takers on the same test date.
7. User Conduct
You agree not to:
- Share course materials or access credentials
- Copy, reproduce, or reverse-engineer our content
- Use our services for unlawful purposes
- Submit false or inappropriate content
8. Limitation of Liability
Response Method is provided "as is" without warranties. We are not liable for indirect or consequential damages. Our total liability shall not exceed the amount you paid for our services.
9. Changes to Terms
We may update these Terms at any time by posting changes on this page. Your continued use after changes constitutes acceptance of the new Terms.
10. Termination
We may suspend or terminate your access for violation of these Terms at our discretion.
11. Contact
For questions about these Terms, contact us at hello@responsemethod.com